Hurt in an Amazon Delivery Truck Crash? You Don't Have to Face the Insurers Alone

If an Amazon delivery van or box truck hurt you or someone you love, you may have a claim. The claim would be against the people whose negligence caused the crash. Negligence means careless conduct that causes harm.

Florida law decides who can be held responsible. It also decides how fault is shared and how long you have to act. This guide explains those basics in plain language.

CHG Personal Injury Lawyers is a Florida-based firm. We handle personal injury cases of every severity, including truck crashes and wrongful death.

What an Amazon Delivery Truck Accident Case Involves

An Amazon delivery truck accident case is a claim for injuries. The injuries came from a crash involving a delivery van or box truck. The truck may be carrying Amazon packages.

The vehicle may be:

• Operated by a company that delivers packages for Amazon
• Driven by a contract delivery driver
• Owned or leased by a business other than the driver’s employer

The people hurt are not only the occupants of the delivery vehicle. Drivers, motorcyclists, cyclists, and pedestrians are often injured in these crashes. Delivery vans are smaller than tractor-trailers. They can still cause serious harm.

Federal insurance minimums depend on both weight and use. The federal financial-responsibility rule does not apply to a vehicle with a gross vehicle weight rating of less than 10,000 pounds if the vehicle is not used to transport property in interstate or foreign commerce. The facts about the vehicle matter.

This page is for the injured person, a family member after a fatal crash, and anyone trying to understand a crash they did not choose.

Who May Be Responsible After a Delivery Vehicle Crash

More than one party may share responsibility. Every case turns on its own facts. Possible parties include:

• The driver, if distraction, speeding, fatigue, impairment, or an unsafe lane change contributed.
• The company that employed or contracted the driver, depending on the facts.
• The vehicle owner or leasing company, and any maintenance contractor responsible for brakes, tires, or other equipment.
• Other drivers whose conduct contributed to the crash.

In 2026, the U.S. Supreme Court held in Montgomery v. Caribe Transport II, LLC that a state-law claim falls within the federal safety exception. The claim says a broker (a company that arranges trucking work) carelessly hired an unsafe motor carrier (a trucking company). The Court held that this claim is saved from preemption. Preemption means federal law overrides state law.

Florida uses modified comparative fault, also called shared fault. This means fault can be split among the people involved. Under § 768.81, shared fault lowers what you can recover. It does not bar recovery, subject to subsection (6) of Fla. Stat. § 768.81.

A person found more than 50 percent at fault for their own harm may not recover any damages in a negligence action to which this section applies, but this does not apply to personal injury or wrongful death claims arising out of medical negligence under chapter 766. Each liable party pays its own share of fault, not the whole amount.

What Compensation May Include

Compensation can include medical costs, lost income, and other losses that Florida law allows. Florida’s economic damages include past and future lost income. They also include medical and funeral expenses, and other money losses caused by the injury. In a wrongful death case, medical or funeral expenses due to the decedent’s injury or death may be recovered by a survivor who has paid them. See § 768.81.

Common categories include:

• Emergency care, surgery, hospital stays, and rehabilitation (therapy to rebuild strength and skills), as the treating doctors recommend
• Lost wages now and reduced earning ability later
• Pain, suffering, and loss of enjoyment of life
• For spinal cord injury, paralysis, traumatic brain injury, amputation, or severe burns: long-term care, medical equipment, home changes, and support

Florida’s personal injury protection (PIP) coverage can also apply. Under § 627.736, personal injury protection (PIP) medical benefits cover eighty percent of all reasonable expenses for medically necessary medical, surgical, X-ray, dental, and rehabilitative services, if the individual receives initial services and care within 14 days after the motor vehicle accident, up to a limit of $10,000 in medical and disability benefits. Medically necessary care is care your doctor says you need. This applies when initial care starts within 14 days after the crash.

For wrongful death, the family’s losses are recognized by law. Wrongful death means a death caused by another person’s wrongful act. Under § 768.21:

• A surviving spouse may recover for loss of companionship and protection.
• Minor children may recover for lost parental guidance.
• Each parent of a deceased minor child may recover for mental pain and suffering.

Evidence That Matters Right After a Crash

Early evidence shapes how a claim is built. Start collecting it as soon as you safely can.

Under § 316.066, the Florida Traffic Crash Report, Long Form, must be submitted within 10 days after the investigation is completed for crashes involving death, personal injury, or pain complaints, and also for crashes involving a commercial motor vehicle. The report lists each party’s insurance company.

Focus on these items:

• Get the crash report number and the names and phone numbers of witnesses.
• Photograph vehicles, damage, road conditions, signs, and visible injuries.
• Keep every medical record, bill, and note about symptoms. Follow your doctors’ care plans.
• Ask that delivery data be preserved. This includes telematics (data sent from the vehicle, such as location and speed), GPS logs, dashcam video, delivery schedules, driver files, and maintenance records. This data can be overwritten or lost, so timing matters.

Talk with a lawyer before giving a recorded statement to an insurance adjuster. An adjuster is the insurer’s representative who looks into the claim. Keep copies of every letter you receive.

How the Process Works, Step by Step

Most cases follow five steps. The timing of each step depends on the facts.

1. Free consultation. You describe the crash and your injuries. The first consultation is free, confidential, and carries no obligation to continue.
2. Investigation. We gather reports and records. We send preservation letters, which demand that evidence be kept. We decide whether accident reconstruction analysis, a study of how the crash happened, is needed.
3. Identifying liable parties. We review every party that may be responsible. We also review the insurance coverage that may apply.
4. Negotiation. We present a demand to insurers. The demand is supported by medical and financial records.
5. Lawsuit, if needed. If a fair resolution is not reached, a lawsuit may be filed in the appropriate Florida court. The case then moves through discovery, the exchange of evidence between the sides, and possibly trial.

CHG charges no attorney’s fees and no case costs unless there is a recovery.

Simple claims can resolve faster than complex, multi-party, or catastrophic cases. Those often take longer.

Why Injured Floridians Contact CHG Personal Injury Lawyers

CHG Personal Injury Lawyers is a Florida-based firm. We serve people throughout Florida. That includes communities such as Miami, Orlando, Tampa, and Jacksonville.

Our lawyers are licensed and admitted to The Florida Bar. Igor Hernandez is the responsible lawyer for this page.

The practice focuses on truck crashes, catastrophic injuries, wrongful death, and other personal injury cases of every severity. Our team works with families to keep them informed at each stage.

We also publish bilingual English and Spanish educational content. For Spanish speakers: consulta inicial gratuita, confidencial y sin compromiso.

Readers in the Fontainebleau area can also review our Fontainebleau Amazon truck accident guide.

Frequently Asked Questions