
Orlando Short-Term Rental Injury
Injured at an Airbnb, VRBO, or Vacation Rental in Orlando?
The property owner may be liable for your injuries. We handle short-term rental injury claims across Florida and nationwide.
By CHG Lawyers · Published September 21, 2026
Orlando Short-Term Rental Injury Lawyer: Catastrophic Injury Claims
If you suffered a catastrophic, permanent injury at an Airbnb, VRBO, or other vacation rental in the Orlando area, the property owner may be legally responsible. Our attorneys focus exclusively on catastrophic injuries—spinal cord damage, paralysis, traumatic brain injuries, amputations, severe burns, and wrongful death—caused by negligence or unsafe conditions. We represent injured guests and families across Florida and nationwide.
Orlando’s vacation rental market is huge. Thousands of properties operate near theme parks and tourist areas. Many are safe. But when owners fail to maintain properties, provide adequate security, or warn guests of known hazards, catastrophic harm can result. If that happened to you or your family, you have legal options.

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Catastrophic Injuries at Orlando Vacation Rentals
Serious, permanent injuries at short-term rentals often stem from preventable negligence. Under Florida law, the property owner can be held accountable.
This page is for people whose lives have been permanently altered by an injury at a rental property. We’re talking about spinal cord injuries from falls, traumatic brain injuries from unsafe conditions or assault, amputations, severe burns from electrical or gas hazards, drowning at poorly maintained pools, or the loss of a family member.
This firm handles catastrophic, permanent injuries only. We do not handle routine slip-and-falls, uncomplicated fractures, or soft-tissue damage.
Who This Is For
Our firm represents injured visitors and family members in the Orlando area (Orange, Osceola, Seminole counties) and nationwide.
You may have a claim if:
- You suffered a catastrophic, permanent injury at a vacation rental in or near Orlando.
- A family member was killed at a rental due to negligence or unsafe conditions.
- You were assaulted, robbed, or sexually assaulted at a rental. The owner failed to provide reasonable security.
- The injury occurred because the owner failed to maintain the property or warn of known hazards.
Common Causes of Catastrophic Injuries at Orlando Rentals
Negligent Security
Unsecured doors, broken locks, no working gates or intercoms, missing cameras, inadequate lighting, and no security personnel. When a property lacks these basic measures and assault, robbery, or sexual assault occurs, the owner may be liable for foreseeable crime.
Unsafe Conditions
Broken stairs or railings that give way, unguarded or poorly maintained pools and hot tubs, faulty electrical systems, gas leaks, structural defects, and mold infestations. Falls from height often cause spinal cord injuries or traumatic brain injuries. Electrical hazards cause severe burns. Drowning occurs at unsupervised water features.
Lack of Maintenance
Property managers who fail to inspect regularly, respond to complaints, or fix known hazards promptly. Hazards that worsen over time—water damage, electrical faults, security failures—create dangerous conditions.
Inadequate Staffing
Properties with minimal or no on-site management cannot respond quickly to emergencies or safety issues.
How Vacation Rental Liability Works Under Florida Law
Property owners have a legal duty to maintain safe premises and warn guests of known hazards. Short-term rental owners are held to the same standard as hotel operators.
Under Fla. Stat. §768.81, a property owner can be held responsible if their negligence directly causes injury. If you are found partially at fault, your recovery is reduced by your percentage of fault. You can still recover if you are 50% or less at fault.
What the Owner Owes You
The owner must:
- Inspect the property regularly for hazards.
- Repair dangerous conditions promptly.
- Provide adequate security if crime risk is foreseeable.
- Warn guests of known hazards that are not obvious.
- Maintain all equipment, structures, and systems safely.
If the Owner Knew (or Should Have Known)
If the owner knew of a dangerous condition—or should have known through reasonable inspection—and did nothing, they’re liable. Prior guest complaints, deferred maintenance records, and prior crime reports are all evidence of what the owner knew or should have known.
Insurance
Most short-term rental properties carry liability insurance. Coverage varies widely. Some policies exclude certain injury types (assault, drowning) or have low limits. We investigate all available insurance: the property owner’s policy, the platform’s host protection program, and any umbrella coverage. Even if insurance is limited, the owner’s personal assets may be recoverable.
Legal Requirements for Short-Term Rentals in Orlando
Orlando and Orange County impose licensing requirements, zoning restrictions, occupancy limits, and safety standards on short-term rentals.
Florida law requires property owners to maintain premises safely. Fla. Stat. §95.11 sets the statute of limitations for personal injury claims at 2 years from the date of injury. For wrongful-death claims, it is 2 years from the date of death.
Short-term rental platforms like Airbnb and VRBO have their own safety standards. But these do not eliminate the owner’s legal duty to maintain a safe property. Violations of local code or state safety regulations strengthen a negligence claim.
Have questions about what happened?
Ask our team directly. The first conversation is free, confidential, and there is no obligation to continue.
What Happens When You File a Short-Term Rental Injury Claim
Step 1: Free Case Evaluation
You describe the injury, the property, and what happened. An attorney determines whether the case involves catastrophic, permanent injury and whether liability is likely. There is no obligation and no cost.
Step 2: Investigation
We gather evidence: photos and video of the property, maintenance records, security footage, witness statements, the rental listing, prior guest complaints, and crime reports if applicable.
Step 3: Medical Documentation
Your medical records, imaging (MRI, CT scans), surgical reports, and expert opinions establish injury severity and permanence. For spinal cord injuries, traumatic brain injuries, amputations, and severe burns, medical evidence is critical.
Step 4: Demand and Negotiation
We send a detailed demand letter to the property owner’s insurance company. It includes evidence, medical documentation, and expert analysis. Negotiations often take weeks or months.
Step 5: Settlement or Litigation
Most cases settle during negotiation. If not, we file suit and prepare for trial. You will not be pressured to accept a low offer.
Timeline
Investigation and negotiation typically take 6–12 months. If the case goes to trial, add 1–3 years depending on complexity and court schedules.
Why Choose This Firm for Your Orlando Short-Term Rental Injury Case
Focused Practice
We focus exclusively on catastrophic injuries: spinal cord injuries, paralysis (paraplegia and quadriplegia), traumatic brain injuries, amputations, severe burns, and wrongful death. This focus means deep experience in the most serious cases.
Licensed Florida Attorneys
All attorneys are licensed to practice in Florida and admitted to the Florida Bar.
National Reach
While based in Florida, we handle cases nationwide. This includes complex disputes involving short-term rental platforms and out-of-state property owners.
Experience with Short-Term Rental Liability
We have represented injured guests at Airbnb, VRBO, and other platforms. We understand the unique liability issues these properties present: platform immunity limits, varying insurance coverage, and the duty of care owed by owners.
No Upfront Cost
We work on contingency. You pay nothing unless we recover money for you.
Bilingual Support
English and Spanish-language resources for clients and families.
Negligent Security at Vacation Rentals
You were attacked at a vacation rental property. The owner had no working locks, no cameras, no lighting, and no security personnel. Or you were assaulted in a parking area or hallway. The owner knew of prior crimes on the property but did nothing.
That is negligent security.
Negligent security means the property owner failed to provide reasonable safety measures: working locks, lighting, cameras, security personnel, or alarm systems. An assault, robbery, or sexual assault resulted. If the owner knew (or should have known) of prior crime on or near the property, the harm was foreseeable. Liability is often strong.
Under Florida law, property owners have a duty to provide adequate security if crime risk is foreseeable. Prior criminal activity, guest complaints, and industry standards all factor into whether security was adequate. Negligent security claims often result in higher damages because they involve intentional criminal acts by a third party.
How Long Do I Have to File a Florida Short-Term Rental Injury Lawsuit?
Florida’s statute of limitations is 2 years from the date of injury. For wrongful-death claims, it is 2 years from the date of death.
Do not wait. Evidence degrades, witnesses move away, memories fade, and security footage is often deleted after 30–90 days. The sooner you contact us, the sooner investigation begins and evidence is preserved.
Some claims may have shorter deadlines if they involve government property. We will advise you of any deadlines specific to your case.
Want to know where you stand?
Tell us what happened and our team will walk you through the options available to you, at no cost.
Frequently Asked Questions
Q: Can I sue the short-term rental platform (Airbnb, VRBO) directly?
A: Platforms have limited liability under federal law. But the property owner is always liable if negligence caused injury. We pursue the owner and any available insurance.
Q: What if I signed a waiver or release when I booked the rental?
A: Waivers are often unenforceable, especially for gross negligence or intentional misconduct. We review any document you signed.
Q: What if the property owner is out of state or hard to find?
A: We have experience locating defendants and serving them with legal process. National reach and resources make this possible.
Q: Will my case go to trial?
A: Most settle during negotiation. But we prepare every case for trial. You will not be pressured to accept a low offer.
Q: How much will this cost me?
A: Nothing upfront. We work on contingency. You pay a percentage of recovery only if we win or settle your case.

Contact Our Firm for a Free Consultation
If you or a family member suffered a catastrophic injury at a vacation rental in Orlando or anywhere in the United States, contact us today. We offer a free, no-obligation case evaluation. An attorney will listen to your story and explain your legal options.
Call or fill out our online form to get started.
Why Property Owners Are Responsible
Duty of Care
Rental property owners must maintain safe conditions—working locks, secure doors, adequate lighting, and functional safety features. Failure to do so can make them liable for injuries you suffer.
Negligence, Not the Platform
Airbnb, VRBO, and other platforms have limited liability under federal law. The property owner is responsible for maintaining the rental and protecting guests from foreseeable harm.
Waivers Often Don't Hold
Rental waivers or liability releases are frequently unenforceable, especially when they attempt to shield an owner from gross negligence or willful misconduct.
We Pursue All Liable Parties
We investigate the owner's insurance, maintenance records, prior complaints, and security failures to build a strong claim for your recovery.
Common Short-Term Rental Injuries We Handle
Slip and Fall
Wet floors, broken stairs, unmarked hazards, or poor maintenance that causes you to fall and suffer broken bones, head injuries, or spinal damage.
Unsafe Conditions
Faulty railings, unstable furniture, electrical hazards, gas leaks, mold, or other defects that injure you during your stay.
Security Failures
Broken locks, missing deadbolts, no working security cameras, or inadequate lighting that allows an intruder to enter and assault or rob you.
Bed Bug or Pest Infestations
Failure to disclose or address infestations that cause allergic reactions, infections, or other injuries during your rental period.
Don't Assume You Have No Claim
Many injured guests believe they cannot sue because they booked online or signed a waiver. That is often wrong. Property owners have a legal duty to maintain safe rentals and protect guests. Even if you signed a release, it may not prevent you from recovering damages for the owner's negligence.
What to Do If You're Injured at a Short-Term Rental
Document Everything
Take photos and videos of the hazard, your injuries, and the rental property. Write down the date, time, and what happened. Keep the booking confirmation and any messages with the owner.
Report to the Owner and Platform
Notify the rental owner and the platform (Airbnb, VRBO, etc.) in writing about your injury and the unsafe condition. Keep copies of all communications.
Seek Medical Care
Get medical attention immediately, even if your injury seems minor. Medical records create a documented link between the hazard and your harm.
Contact Us for a Free Evaluation
Do not wait. We can review your case, advise you on your options, and pursue the property owner's insurance. There are time limits to file a claim.